Customer service

Search tips
If you have an item you wish to order you can search for it using the site search box at the top of the page. Simply type in the box and click “search”.

Placing your order
Once you have decided on the items you wish to order add to cart; you can continue to browse the site and add items to your cart when you wish. If you decide to log out, items will remain in your cart when you next log in to continue shopping.You will see the shopping cart, is updated with your selected products. To view or change what’s in your cart, simply click on the icon on the top of the page.

When you have finished shopping, select proceed to checkout. Select your location before clicking to pay. If you have a discount code, please enter it in the box provided. Any relevant discount will be deducted from the total of your order. When requested enter your credit/debit card details and delivery address if this is different from your account address.

Payment methods accepted
We accept the following types of cards: MasterCard, Visa, Visa Debit, Solo, Switch, Discover, American Express and PayPal Express Checkout.

Using a discount code
To claim a discount you must enter a valid discount code in the box provided and press go. Please check that the discount has been deducted from your order before proceeding. If you do not follow this method the discount will not appear. Unfortunately we cannot reimburse anyone who has not entered the code correctly.

Please note that all orders are subject to availability.